Toodetel on kaheaastane garantii, alates väljasaatmise kuupäevast. Vigane toode tuleb koos müügiarve ja detailse vea kirjeldusega saata kaupmehele, kes siis organiseerib parandamise või vigase toote asendamise. Eestis ei ole Tunze garantiiga küll midagi teha, kui asi ei ole siit ostetud. Eks need ongi netikaubanduse puudused.
http://www.aquapro2000.de/General-terms:_:3.htmlIf you want to assert a warrantly claim, please note:
It is necessary to attach delivery receipt or account. Rejected goods should be sent to AquaPro2000 in original packaging with an exact description of the fault. We assume no liabilty for damages which arise from incorrect handling, attendance or incorrect return or because the instruction for use was not observant. Furthermore we assume no liability for damages which arise from strange persons.
We assume no liability by the selling of used products if the salesman does not liable obligatory or something else is agreed.
Guarantee refers to the legal rules of Germany. AquaPro2000 warrants that the goods shall be exempt from fault at the time of passing of the risk. Claims arising from faults after a two year periiod are null and void. The period begins with transfer of the goods to the customer. Should, within this time period any faults in the goods arise which vastly impair their value or suitability, AquaPro2000 will immediately remedy these faults after receipt of the problem definition. If the repair fails we can send a new item or refund the full price when you send the item back or discount the prices when you keep the failure product.
Postitatud: 28.05.09 00:01 
